Delegate user provisioning processes to help desk

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Delegate user provisioning processes to help desk

User provisioning processes are easy to delegate. With 8MAN you can delegate all of these responsibilities to your help desk.  We recommend starting with the delegation of simple account management. Depending on the qualifications of your employees it is possible to expand the responsibilities gradually.

 

Processes that you can delegate to help desk with 8MAN

Active Directory

Unlocking user accounts

Resetting passwords

Modifying group and user attributes

Deactivating a user account

Deleting a user account by using the "soft delete" feature

Removing a user and their permissions

 

Exchange

Creating a mailbox (email enable users)

Managing mailbox and email size

Managing out of office notices

Changing mailbox permissions