Reset users' passwords (cockpit)

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Reset users' passwords (cockpit)

Background / Value

Resetting passwords is one of the most common operations in the help desk. 8MAN enables revision-proof password reset. The safety-critical action is recorded in the logbook.

 

Additional Services

Overview of all cockpit services

 

Step by step process

E056-001 EN Benutzer pausieren Cockpit

 

1.Choose Cockpit.

2.Choose "Employee search". Employees are assigned to you by an administrator through the Active Directory "Manager" attribute. See Changing Attributes (Web Client).

3.Choose Manage users. Users are assigned to you by an administrator through the Data Owner Configuration.

 

The range of available services (buttons) varies according to role (login), risk assessment and configuration.


 

 

E058-002 EN Kennwörter von Benutzern zurücksetzen (Cockpit)

 

1.Use the search to filter a long list of employees or search for users.

2.Select one or more users.

3.8MAN shows you the information (attributes) of the selected user. If you have selected more than one user, only the common attributes will be displayed.

4.In the collection you can see already selected users.

5.Click "Reset Password".


 

 

E058-003 EN Kennwörter von Benutzern zurücksetzen (Cockpit)

 

1.8MAN shows you which users you have selected and whose passwords you are resetting.

2.Assign a password. This password must be changed by the user when logging in for the next time.

3.Optional: Specify an email address to which the password will be sent.
Choose an email address that the user can still receive.

4.You must provide a reason for the password reset.

5.Click on "execute action".